How do I place an order as a private customer?
Contact customer service at info@catell.se or 08-7279530, and we will assist you with your order.
How do I create an account to shop in the webshop?
Click on "Log in" at the top right and then "Create an account." Fill in your details, and we will get back to you when your account is ready.
My delivery address is incorrect, how do I change it?
Contact us at info@catell.se or 08-7279530, and we will help you update the address.
My billing address is incorrect, how do I change it?
Contact us at info@catell.se or 08-7279530, and we will help you update the address.
How long will it take to receive my delivery?
Usually, you will receive your delivery within 3 days.
I can't find the product I'm looking for.
Contact us at info@catell.se or 08-7279530, and we will assist you.
I accidentally ordered the wrong product, how do I change it?
Contact us at info@catell.se or 08-7279530, and we will help you make the change.